T e r m s  o f  U s e

Terms of Use

The artworks created by Knut-Stian Hagen are protected by copyright, and no images are to be used without prior consent.
The artist maintain complete ownership and copyright over all artworks sold unless the purchaser has explicitly acquired the rights to the image through a separate agreement. Reproduction, recreation, or any form of distribution of the artworks is strictly prohibited without my authorization as the artist.

If there are any uncertainties or inquiries regarding the copyright of an artwork, please feel free to contact me via email at knut.s.hagen@gmail.com. 

Shipping & Delivery

Items will be packaged to ensure protection in transit, this will typically include using bubble wrap, foam board and cardboard, envelope with card board. Any big items such as canvas will be securly shipped with either enforced cardboard or chip boards to avoid possible pests.

I normally use Posten for orders within Norway. Any International orders will normally be shipped using DHL depending on the size of the painting. I reserve the right to choose the specific courier service subject to availability.

• Processing your order: 1-5 days for small paintings, up to 15 days for large artworks

• Shipping within Norway : 1-3 working days 

• Shipping Internationally: 5 - 10 working days

If, upon receipt, you observe any damage to the goods, please consider signing for the delivery as 'damaged in transit' or contact me via email within 24 hours of receiving the shipment. Your prompt notification is crucial in addressing any potential issues related to damaged items.

Customs & Taxes

Any customs and taxes that may apply to your order are beyond the control of the artist. You, as the customer, are solely liable for paying any fees incurred during or after shipping (tariffs, taxes, etc.).Kindly be advised: In the event that the item is being shipped internationally, there exists a small possibility that it might be held in customs for a maximum of 6 weeks. 

Refunds

You have the right to withdraw from this agreement within 14 days without giving any reason. The cancellation period expires 14 days after the day on which you or a third party other than the carrier, whom you have designated, get physical possession of the goods.