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Privacy
The processing of personal data is necessary for us to be able to fulfil our contractual obligations and serve you as a customer. Personal data may also be used for the following purposes: sales, contact with customer service, marketing and information,
In the case of marketing by e-mail/SMS, you obtain explicit consent in advance.
PrivacyService provision/contract conclusion
We (knutstianhagenart) use your personal data to fulfill our agreements with you, i.e. when you have ordered a product from us. The legal basis for processing personal data for this purpose is that the processing is necessary to fulfill an agreement with you.
By providing us with your personal information, you agree to the practices and terms described in this Privacy Policy.
If you have any objections with regard to our processing of privacy, you also have the opportunity to complain to the Norwegian Data Protection Authority.
Customer relationship management
We use your personal data to administer our customer relationship with you. This may include, for example, customer service, complaint handling and error correction regarding your customer relationship. The legal basis for processing personal data for this purpose is that the processing is necessary to fulfill an agreement with you.
Sales and marketing
We use personal data in connection with the sale and marketing of our products and services, for example by you receiving emails from us. The legal basis for processing personal data for this purpose is our legitimate interest. You have the opportunity to opt out of parts of this processing by, for example, opting out of receiving emails from us. In addition to this, we may also ask you for consent to use your personal data for so-called profiling, where we infer interests and needs based on your personal data. The purpose of profiling will be to make our marketing more relevant.
Security, detection of fraud and criminal acts
We process personal data in our work to protect our users and ourselves against fraudulent activity, abuse and criminal acts. The legal basis for processing personal data for this purpose is our legitimate interest.
Comply with legal obligations
In some cases, we are required to process personal data for the purpose of other legal obligations. An example of this is information related to sales, which we are obliged to record and store in accordance with the Norwegian Accounting Act. The legal basis for processing personal data for this purpose is that the processing is necessary to fulfil a legal obligation to which we are subject.